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Legal note

Sales of products via the Internet are governed by Articles 45 to 67 of Legislative Decree 206/2005 (Consumer Code). This legislation provides consumers with the right to withdraw from contracts or contractual proposals, guaranteeing them the right to return the product purchased and to obtain reimbursement of the expenditure incurred. The right of withdrawal does not apply to audiovisual products and computer software products that have been unsealed by the consumer, nor to sealed goods that are unsuitable for return for reasons of hygiene or health protection that have been opened after delivery.

The Customer shall be liable for any decrease in the value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods, i.e:

  • In the absence of the original packaging.
  • In the absence of product components (accessories, cables, instruction manuals, etc.)

The right of withdrawal is reserved exclusively for consumers (natural persons who purchase goods not for purposes related to their professional, commercial or entrepreneurial activity), therefore it cannot be exercised by legal persons and natural persons acting for purposes related to their professional activity, if any.

The costs of returning the product shall be borne by the Customer.

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